|CONDITIONS OF USE
Derwent Laser Crafts Ltd provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
When you visit Derwent Laser Crafts Ltd or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Derwent Laser Crafts Ltd or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Derwent Laser Crafts Ltd, with copyright authorship for this collection by Derwent Laser Crafts Ltd , and protected by international copyright laws.
Derwent Laser Crafts Ltd's trademarks and trade dress may not be used in connection with any product or service that is not Derwent Laser Crafts Ltd's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Derwent Laser Crafts Ltd. All other trademarks not owned by Derwent Laser Crafts Ltd or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Derwent Laser Crafts Ltd or its subsidiaries.
LICENSE AND SITE ACCESS
Derwent Laser Crafts Ltd grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Derwent Laser Crafts Ltd. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Derwent Laser Crafts Ltd. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Derwent Laser Crafts Ltd and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Derwent Laser Crafts Ltd's name or trademarks without the express written consent of Derwent Laser Crafts Ltd. Any unauthorized use terminates the permission or license granted by Derwent Laser Crafts Ltd. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Derwent Laser Crafts Ltd so long as the link does not portray Derwent Laser Crafts Ltd, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Derwent Laser Crafts Ltd logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Derwent Laser Crafts Ltd and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Derwent Laser Crafts Ltd reserves the right (but not the obligation) to remove or edit such content, but does regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Derwent Laser Crafts Ltd and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Derwent Laser Crafts Ltd and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Derwent Laser Crafts Ltd or its associates for all claims resulting from content you supply. Derwent Laser Crafts Ltd has the right but not the obligation to monitor and edit or remove any activity or content. Derwent Laser Crafts Ltd takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS
All items purchased from Derwent Laser Crafts Ltd are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Derwent Laser Crafts Ltd and its associates attempt to be as accurate as possible. However, Derwent Laser Crafts Ltd does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Derwent Laser Crafts Ltd itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY DERWENT LASER CRAFTS LTD ON AN "AS IS" AND "AS AVAILABLE" BASIS. DERWENT LASER CRAFTS LTD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE OR PRODUCTS INCLUDED ON THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DERWENT LASER CRAFTS LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DERWENT LASER CRAFTS LTD DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM DERWENT LASER CRAFTS LTD ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DERWENT LASER CRAFTS LTD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, OR PRODUCTS INCLUDED ON THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy. These policies also govern your visit to Derwent Laser Crafts Ltd. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
DELIVERY, POSTAGE AND PACKAGING
All of our non-personalised products are despatched within 24 hours, and our personalised products within 2 -3 days. Special bespoke orders will take longer, a timeframe will be agreed prior to go ahead.
We send everything via Royal Mail First Class, except higher value orders which are sent via courier recorded delivery.
Our preferred methods of payment are PayPal, credit card EPDQ or BACS transfer. Cheques and postal orders are also accepted.
We do not despatch goods until payment has cleared in full.
RETURNS AND CANCELLATIONS
We offer a no quibble returns policy on all non-personalised goods, please return within 14 days to receive a full refund.
Please ensure your returns are sent by registered delivery, so tracking references can be used.
Personalised goods can only be refunded due to errors incurred by Derwent Laser Crafts Ltd.
Please notify us as soon as possible if you wish to cancel your order. Any bespoke or personalised orders which are cancelled may incur a cost if work has commenced.
TAXES AND DUTIES
Local taxes and duties are the responsibility of the customer.
TERMS & CONDITIONS